Introduction
we understand that plans can change, and sometimes, you may need to cancel an order. We value our customers and aim to provide a transparent and hassle-free cancellation process. Please take a moment to review our Cancellation Policy, which outlines our guidelines for order cancellations.
Cancellation Window
Cancellations can be requested within 24 hours of placing an order. If you need to make a cancellation after this time frame, please contact our customer support team for assistance.
Cancellation Process
To initiate a cancellation, please reach out to our customer support team or via email at contact@k36.c06.mywebsitetransfer.comPlease provide your order number and the reason for cancellation when you get in touch with us. This information helps us improve our services and product offerings.
Refund Process
Once your cancellation request is approved, a refund will be processed within 5-7 business days to the original payment method used for the order.
Please note that the time it takes for the refund to appear in your account may vary depending on your payment provider.
Non-Cancelable Items
Certain items, such as personalized or made-to-order products, may not be eligible for cancellation. We will clearly indicate such items during the checkout process.
Questions or Concerns
If you have any questions or concerns regarding our Cancellation Policy, please do not hesitate to contact our customer support team. We are here to assist you and ensure your experience with Teapantry is a positive one.
Policy Updates
Teapantry reserves the right to update or modify this Cancellation Policy at any time. Any changes to the policy will be reflected on this page, so we encourage you to review it periodically.
Thank you for choosing Teapantry for your herbal organic tea products. We appreciate your trust in our brand and are committed to providing you with exceptional service every step of the way. If you have any questions or require further assistance, please don’t hesitate to get in touch with us.